Dec 17
Mrs. L Kicks Bank’s Butt
Mrs. L of Mrs. Linklater’s Guide to the Universe has just returned victorious from the battlefield against a major bank. The dispute wasn’t over some subtle miscalculation or erroneous service charge that might otherwise have gone unnoticed by the general public.
It was about a shredded American flag that appeared to be hanging on by a single grommit. She posted photos of the tattered stars and stripes on her blog, here.
The amazing thing, isn’t that she had to make multiple phone calls and even threaten to contact the corporate headquarters for Chase. The amazing thing, isn’t that it took almost ten days from the day she first posted about her calls to the date she says the new flag appeared.
The amazing thing to me is that it took a customer — or even a non-customer — to tell them to take two seconds to look up at what they were flying over their branch. No one should have had to tell them that their flag had become a rag. No one should have had to point out how disrespectful it is to fly a flag in that condition. No one should have had to make multiple phone calls to encourage them to replace their old flag with a new one. They should have noticed it themselves, long before it ever reached the condition pictured on her blog.
Is there anyone reading this who wouldn’t have noticed how bad that flag looked?
Congratulations, Mrs. L. I’m glad you were on the case.
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December 17th, 2006 at 2:50 pm
Gotta live up to my “Kickin Ass and Takin Names” award. Thanks for noticing!!
December 17th, 2006 at 3:17 pm
Mrs. L indeed DOES kick ass. She rocks too.
December 18th, 2006 at 10:38 am
I’m sure I would have noticed because I was the only person who noticed that the flag at my place of employment needed replacement. (and it was no where near as bad as the one Mrs. L noticed!)