May 26

Really ‘Screwed’

Tag: Customer Service, HumorPatrick @ 6:11 pm

A customer was billed more than eighty bucks for a replacement screw by Sony. I suspect that a trip to the nearest hardware store would have been a lot cheaper, but maybe that wasn’t an option: the bill clearly identifies this one as a “Special Screw.”

For $80+, it should be special enough to insert itself.

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7 Responses to “Really ‘Screwed’”

  1. Carly says:

    Tee Hee…

    Yep, screws like that don’t come along every day! Did he have to buy it dinner? ;)

  2. DesLily says:

    from thus came the expression, “you’ve been screwed!”

  3. Jess says:

    Does the special screw come with a kiss?

  4. Theresa Williams says:

    If that’s true, I guess we’re getting “gassed” these days. Patrick, thanks for the comment on my blog about Writer’s Block. Have a great week.

  5. psychfun says:

    ya I think $80 for a screw is pretty cheap these days! HA! Probably a govt screw!

  6. Paul says:

    Camcorders have a little, quarter-sized battery in them so that they remember the date and time, and the counter setting on the tape, and stuff when the big recording battery is removed. They last about three years these “CR2025″ batteries, and then you have to replace them. At my last job (at a stereo store) when someone needed a new battery, they would order one from SONY’s parts department, and it would cost about $14. Coming from a camera store, where that is a very common battery, I pointed out to them that they could buy that battery from their regular battery supplier for about $1.25. So, SONY was buying those batteries for $1.25 (or more likely much less), and selling them for $14.00. It boggles the mind.

  7. Chris M says:

    When I was in the USAF we used to get screws for the C-17 that cost far in excess of that. You’d get large box packed with many smaller boxes - each containing its own screw, which was enclosed in it’s small box, and then a bag, and a paper/foil wrap. And then when you finally got to the screw there was a plastic thread protector. :-P Crazy……..

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