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Overheard at a Book Store’s Checkout Line

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“I opened this because I wasn’t sure if I wanted it.”

The woman handed the cashier a large coffee table-style photo book that had been sealed in cellophane.  The barcode label had been affixed to that wrapping, which was crumpled inside the cover.

The cashier was completely polite as she rang up the book.  The woman fumbled through her credit card-filled wallet and pulled out her MasterCard from among the stack of department store cards from high-end stores like Nordstrom, where a pair of silly bedroom slippers can run you about $90.

What if she had decided, after opening the sealed book, that she didn’t want it?  I’m guessing that she would have left it there for someone else to buy, regardless of the fact that the book store probably couldn’t sell the one opened book.

I wonder if that even crossed her mind?

4 Comments

  • suzy says:

    I work in retail, and this happens all the time. Customers will stand right next to you and open items,toss it aside, and take an unopened one of the same thing to buy.Once the packaging on most items are destroyed, they’re unsellable.
    People have no respect these days for anyone or anything.

  • dave says:

    Hey, if you want to sell me a book, let me at least look in it. I’ve seen these books that are all wrapped up and they need to be opened. A few good book stores usually have a copy already opened so people can see what it’s all about. Remember, you shouldn’t judge a book by its cover. Unfortunately the morons who wrap these things in plastic think that’s exactly how we should judge a book. Open them up, I say.

  • Cat. says:

    Welcome to my daily life….

  • wil says:

    I never cease to be amazed by just how ‘entitled’ most North Americans think they are… it’s flabbergasting.

    All the more reason to carry a concealed weapon. I think I’ll open up one of them and see how they like it?

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