Mar 02

Cell Phones vs. Cashiers

Tag: Customer Service, Double Standards, Pet PeevesPatrick @ 4:01 pm

I saw this at a local coffee shop yesterday afternoon.  The message is taped just below the cash register display, which I caught in motion as “Good Afternoon’ was scrolling across the display:

What’s your reaction?  Would you see this and think, “It’s about time a business took a stand against rude cell phone customers,” or would you wonder, “Who do they think they are?”

My reaction is definitely the former:  years and years ago when I ran a cash register, there were a few times when I’d just stop and wait, without giving a customer talking a cell phone their total, until they gave me three seconds of their time; after all, as customers, don’t we get bent out of shape when cashiers won’t pay us any attention?

Fair is fair, after all.

3 Responses to “Cell Phones vs. Cashiers”

  1. Paul says:

    If a customer answers his cell phone while I am talking to him, I quietly step away. If that customer tries to continue to engage me whilst still on the phone, I politely decline, offering the excuse that it would be rude of me to listen in on his private conversations. “Whne you are finished on the phone,” I tell him, “I’ll be right over here…”

  2. Dave Moulton says:

    As I walked into Costco the other day someone behind me said, “Hey, wait a minute, wait stop.” Wondering what the hell was going on, I stopped and turned only to have a person walk by me talking on his cell phone in an agitated manner. I am reminded of Robert De Niro’s famous movie line. “You talking to me, you talking to ME.”

  3. Chris M says:

    We have a sign in the lobby at work. When the citizen comes in the lobby and they look at me, I point to the sign across the hall that plainly states ‘No Cell Phones’ and say “I’ll be right here when you’re done.”

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