Mar 02
Cell Phones vs. Cashiers
I saw this at a local coffee shop yesterday afternoon. The message is taped just below the cash register display, which I caught in motion as “Good Afternoon’ was scrolling across the display:

What’s your reaction? Would you see this and think, “It’s about time a business took a stand against rude cell phone customers,” or would you wonder, “Who do they think they are?”
My reaction is definitely the former: years and years ago when I ran a cash register, there were a few times when I’d just stop and wait, without giving a customer talking a cell phone their total, until they gave me three seconds of their time; after all, as customers, don’t we get bent out of shape when cashiers won’t pay us any attention?
Fair is fair, after all.








March 3rd, 2008 at 12:37 am
If a customer answers his cell phone while I am talking to him, I quietly step away. If that customer tries to continue to engage me whilst still on the phone, I politely decline, offering the excuse that it would be rude of me to listen in on his private conversations. “Whne you are finished on the phone,” I tell him, “I’ll be right over here…”
March 3rd, 2008 at 12:31 pm
As I walked into Costco the other day someone behind me said, “Hey, wait a minute, wait stop.” Wondering what the hell was going on, I stopped and turned only to have a person walk by me talking on his cell phone in an agitated manner. I am reminded of Robert De Niro’s famous movie line. “You talking to me, you talking to ME.”
March 3rd, 2008 at 1:41 pm
We have a sign in the lobby at work. When the citizen comes in the lobby and they look at me, I point to the sign across the hall that plainly states ‘No Cell Phones’ and say “I’ll be right here when you’re done.”