Regular Doses of Common Sense™

Home Posts Tagged "Customer Service"

Customer Service

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There was a time when you could call a wireless company and get the full story in a single phone call. Those days seem to be over.

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The forcible removal of an airline passenger is continuing to cause trouble for United Airlines and it has airline passengers around the world talking.

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Airline fees are making travel a less and less-enjoyable experience these days. But one airline may have just started a trend that’ll make things worse.

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Trump supporters have begun protesting Starbucks because of a perceived discrimination…but they’re doing it by spending more there.

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Here’s a tale of two customers: both of whom were fed up with the price they were being charged and picked up the phone …

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The annual Starbucks cup conspiracy theory controversy may be in jeopardy since one of the new holiday cup designs includes a nativity scene.

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Those with a sweet tooth are crying foul over a hidden price hike that’s changing the shape of a familiar chocolate favorite. I remember …

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At dinner last night, as I was about to pay for the meal, I noticed something unusual about the restaurant tip guide printed on my check.

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If you’re one of those angry customers who is too busy to show basic good manners when you step up to the counter, you might pay more at one coffee store.

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It would seem some fast food workers need better instruction in providing good customer service…at least if they want to stay in business. I …

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Airline employees: move away from the mic. Seriously: we can’t understand one damned word you’re saying over airport and airplane loudspeakers. Last week, I …

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When I’m in the mood for fried chicken, I go to a chicken restaurant and there are a few favorites I tend to visit.

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