Blogging

If Comments Appear to Be Down, Be Patient: They’ll Be Back!

123RF

Last Updated on October 18, 2016

Ever think that fate is sometimes playing a practical joke on you?

Once in a while, I do.

Take today, for example. Just last week, I wrote a post about people who close blog comments, asking what that closing is really all about, since the most common explanation doesn’t necessarily make sense. Then, two days ago, I hosted Bloggab, my personal blogging-related Twitter chat that focused on that very topic, exploring the question of whether it was time to just give up on blog comments altogether.

So, naturally, today, my blog decides to have an issue with comments!

What happened, briefly, is this: a few months back, the comment platform I have used for quite a while, Livefyre, started having some issues. I was sure then (as I’m still sure now) that it had something to do with me changing blog themes, because that’s roughly the time the trouble started.

Then I realized there were issues with the new theme I had purchased, and had to scramble to come up with a temporary fix to keep the blog up and running. Livefyre moved somewhat to the back burner, because I assumed once we figured out which theme was to be the one, there’d then be time to get Livefyre up and running and resynched so that new comments that had been left since I had to deactivate that plugin could easily be imported.

But you know what happens when we assume, right?

It turns out the glitch is more complicated than I realized.

For some posts, comments appear with no problem (except the newest ones, which are still somewhere searching for that great white light in the sky to allow them to cross over into the new world).

For other posts, however, there’s no comment section at all. Not even a pixel where comments should be.

I figured, with all my talk lately about how important comments are, I should explain why there may be periods when you see them missing over the next day or so (and I hope it’s only for the next day or so).

I am still sure that the problem isn’t Livefyre’s, but rather some weird bit of code that is interfering with Livefyre. But one of the things I’ve always said about Livefyre remains true: their tech support is fantastic, and they’re helping me troubleshoot the problem from the other end of the country.

If you want to comment but don’t see a way to, either tweet me (@patricksplace) or just make yourself a note of what you want to say and then leave that comment once the problem is fixed.

Believe me: I really do want to hear what you have to say!

Thanks for your patience and thanks for reading!

the authorPatrick
Patrick is a Christian with more than 30 years experience in professional writing, producing and marketing. His professional background also includes social media, reporting for broadcast television and the web, directing, videography and photography. He enjoys getting to know people over coffee and spending time with his dog.