Sun 7

Sunday Seven – Episode 163

Given my lack of internet service that forces me into Barnes & Noble, where I’m having an over-priced cup of coffee for an excuse to sit in the cafe and use their wifi, poor customer service is definitely on the brain.

Here’s a list of companies that ranked at the bottom of the heap in one poll when it comes to treating their customers the way said customers think they deserve to be treated. You’ll use that list for inspiration for this week’s question, should you need any.

  • First to play last week: Cassie of This, That & The Other Thing. Congratulations!
  • (According to the rules, “First to Play” requires you to be the first to include the link to the specific entry in which you answered the questions, not just the general link to your blog.)

Here is this week’s “Sunday Seven” question. Either answer in a comment here, or put the answers in an entry on your blog…but either way, leave a link to your journal so that everyone else can visit! To be counted as “first to play,” you must be the first player to either answer the questions in a comment or to provide a complete link to the specific entry in your blog in which you answer the questions. A general link to your blog cannot count. Enjoy!

THIS WEEK’S QUESTION:
Name the seven companies that have given you the worst customer service.

Either answer the question in a comment or answer it in your journal and include the link in a comment. (To be considered “first to play,” a link must be to the specific entry in which you answered the question.) You may include this link in the URL space when leaving your comment, or in the comment itself. As long as it’s there in one spot or the other.

MY ANSWERS:
1. AOL — This is probably most people’s top answer these days, but that’s just a guess.
2. Bank of America — I’m convinced that they are trying to find an excuse to claim a late payment, even when I go to their branch and pay in person.
3. Verizon — Bad bill screw-ups in Richmond, and the bait & switch that led me to AT&T Wireless
4. AT&T — They’re clearly trying to top my list.
5. Comcast — They’re infinitely better in Charleston than in Richmond
6. Wal*Mart — Why put the slowest cashier on the express line? Why??
7. Avid — It’s an editing system I’ve used at different points over the years. Doesn’t cooperate with anything and costs multiple times as much as any other system that’s easier to work with.

3 Comments

  1. Name the seven companies that have given you the worst customer service.

    1) Best Buy~Customer Service is lousy.

    2) Wal*Mart~ The cashiers are not friendly AT ALL, most don’t even tell you what your total is. Then they hand you your change with the coins on top of the bills. Come on people, put the change in your palm first. It’s easier to lift bills off of coins than it is to get the coins out of your hand if they’re on top.

    3) Harbour Freight Tools~ you have to wait forever every time you need a manager for anything.

    Can’t think of any more.

  2. You mean…Wal-Mart doesn’t just do that here??? OMG–drives me craaaazzzzyyyyyyy! I would love for them to put in the self-check lanes. I’m infinitely speedier than the express checkers.

    (We are not ComCast fans either, btw, nor AOL. AOL has been on our hate list for over a decade now, in fact.)

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Patrick is a Christian with more than 30 years experience in professional writing, producing and marketing. His professional background also includes social media, reporting for broadcast television and the web, directing, videography and photography. He enjoys getting to know people over coffee and spending time with his dog.