Tag Archives: Customer Service

The Publix grocery store chain recently riled some by posting signs in front of their stores with a bold headline: 'No Pets Allowed.'

I received a nice email about a newspaper subscription hike. But it's what I saw on the paper's website that made me cancel renewal.

Slow service just doesn't do it for me anymore. At this point, it's time for businesses to figure it out or just shut down.

I run into some of the goofiest customer service snafus anymore. Take, for example, my recent attempt to purchase a new desk calendar.

A recently-downloaded plugin promised a free plan. But it wouldn't let me complete registration until I agreed to enter a credit card number.

A New Jersey restaurant sparked a firestorm on Facebook when it announced a ban on children because of the way some of them have behaved.

Does your insurance plan have a prescription deductible? If you don't know, you'd better find out before you need expensive medication!