Tag Archives: Customer Service

Restaurant workers hate non-tipping customers and I understand the anger. But should restaurants be able to actually ban them for it?

The last two times I've dined at a restaurant, I've taken advantage of the option of paying by phone by scanning a QR code on the ticket.

Fast food giant McDonald's confirmed it has called off its AI drive-thru experiment after some bungled orders hit social media.

A funny thing happened with one of my credit accounts this week and the department store can only offer absurd theories so far.

I received a Facebook email that made me do a double-take because of how little information it actually provided.

When you have a taste for a particular restaurant's food, how much poor fast food service are you willing to tolerate before you stop going?

One thing that royally ticks me off these days is spam. But when I decided to report spam comments to Instagram, things took a weird turn.

Each year, I try to craft a short list of what I consider the cream of this blog's annual crop. So here are my best posts of 2022.

When you reach a certain age, you realize little things out of the blue can make you feel old. The latest example is banking deposit slips.

Yes, friends, there was once a time I considered myself a Black Friday shopper. But that one early-morning trip ended that.

A new study states Chick-fil-A takes top honors for the slowest drive-thru. But maybe there’s a good reason for that ranking.

For more than five weeks, I have been embroiled in a home warranty battle involving a refrigerator-freezer that stopped working in August.

For many new homebuyers, the question of a home warranty will almost certainly come up. You might best consider them a necessary evil.

When you're ready to end your trip to the store and you see the checkout lines, do you head for the one with a cashier or the self-checkouts?

It can take a lot to make me cut ties with a restaurant. But two chains' poor service and failure to follow through was enough.

Whether you operate a blog or a business site, you should always be looking out for ways to avoid a poor user experience for visitors.