I received this in an email forward today.  Why am I posting it?  Two reasons:  first, it’s a collection of pretty good pieces of advice, and second, well, you’ll have to check out the next post for that.
1. Give people more than they expect and do it cheerfully.
2. Marry a man/woman you love to talk to. As you get older, their conversational skills will be as important as any other.
3. Don’t believe all you hear, spend all you have or sleep all you want.
4. When you say, ‘I love you,’ mean it.
5. When you say, ‘I’m sorry,’ look the person in the eye.
6. Be engaged at least six months before you get married.
7. Believe in love at first sight.
8. Never laugh at anyone’s dreams. People who don’t have dreams don’t have much.
9. Love deeply and passionately. You might get hurt but it’s the only way to live life completely.
10. In disagreements, fight fairly. No name calling.
11. Don’t judge people by their relatives.
12. Talk slowly but think quickly.
13. When someone asks you a question you don’t want to answer, smile and ask, ‘Why do you want to know?’
14. Remember that great love and great achievements involve great risk.
15. Say ‘bless you’ when you hear someone sneeze.
16. When you lose, don’t lose the lesson.
17. Remember the three R’s: Respect for self; Respect for others; and Responsibility for all y our actions.
18. Don’t let a little dispute injure a great friendship.
19. When you realize you’ve made a mistake, take immediate steps to correct it.
20. Smile when picking up the phone. The caller will hear it in your voice.
21. Spend some time alone.
Just yesterday, I was walking into a coffee shop when I heard a man sitting right outside the front door sneeze.  As I passed by him, I said, “Bless you.”  He seemed surprised, and thanked me.
I looked around the coffee shop, read the menu to decide which over-priced concoction I wanted, picked up a copy of the newspaper and got in line.  When I reached the cash register, who was behind the counter but the man who had sneezed outside.  He saw me and asked if I was the one who had said, “Bless you” to him.  When I said I was, he thanked me again.
Sometimes, small courtesies do make an impression.